Terms of service
Terms of Service - New Mercies Coffee Co.
Overview
This website is operated by New Mercies Coffee Co. Throughout the site, the terms “we,” “us,” and “our” refer to New Mercies Coffee Co. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
You must not transmit any worms, viruses, or destructive code.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.
Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon without consulting more accurate or complete sources.
We reserve the right to modify the contents of this site at any time but have no obligation to update any information.
Products and Services
Certain products or services may be available exclusively online through the website.
We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors or images will be accurate.
All products are subject to availability. We reserve the right to limit quantities of any products or services.
We reserve the right to discontinue any product at any time.
Pricing and Billing
All prices are subject to change without notice.
We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or distributors without approval.
You agree to provide current, complete, and accurate purchase and account information.
Subscriptions
If you purchase a subscription product, you agree to recurring billing at the selected interval.
Subscriptions automatically renew unless canceled prior to the next billing date.
Subscriptions must be canceled at least 24 hours before the next billing date to avoid being charged for the next cycle.
You may manage or cancel your subscription at any time through your account or by contacting us.
We reserve the right to modify or cancel subscription offerings at any time.
Shipping and Fulfillment
Orders are processed and fulfilled through our roasting and fulfillment partners.
Processing and shipping times are estimates and may vary due to volume, holidays, or carrier delays.
Once an order has shipped, we are not responsible for delays caused by the shipping carrier.
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If a package is lost or damaged in transit, please contact us and we will work to resolve the issue.
Returns and Refunds
Due to the nature of our products, all coffee sales are final.
If your order arrives damaged or there is an issue with your order, please contact us within 7 days of delivery and we will make it right.
Wholesale Orders
Wholesale pricing and accounts are subject to approval.
Wholesale customers agree to purchase products for resale or internal use only and not to misrepresent our brand.
We reserve the right to terminate wholesale relationships at any time.
Additional terms may apply to wholesale accounts and will be provided separately if applicable.
Intellectual Property
All content on this site, including text, graphics, logos, images, and branding, is the property of New Mercies Coffee Co. and is protected by intellectual property laws.
You may not use our content without prior written permission.
Third-Party Services
We may use third-party providers to facilitate payments, shipping, marketing, or analytics.
We are not responsible for the practices of third-party services.
Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
In no case shall New Mercies Coffee Co., its owners, employees, or affiliates be liable for any injury, loss, claim, or damages of any kind arising from your use of our services or products.
Chargebacks
If you experience an issue with your order, we ask that you contact us directly so we can make it right.
If a chargeback is filed without first contacting us, we reserve the right to dispute the claim and suspend or terminate future service.
Indemnification
You agree to indemnify, defend, and hold harmless New Mercies Coffee Co. and its affiliates from any claim or demand arising from your breach of these Terms or violation of any law.
Changes to Terms of Service
We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting on the website.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, United States.
Contact Information
Questions about the Terms of Service should be sent to:
New Mercies Coffee Co.
Email: newmerciescoffe@gmail.com